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Home Support available for people with serious mental health issues. 

Support available for people with serious mental health issues. 


Public health England  

  • They have advice on staying at home and tips for your mental health and wellbeing. 
  • Additional support services for the public. 
  • Thay have guidance for people with any learning disability, older people, dementia or a crisis/emergency etc. 

The Mental Health Act 1983 

This is a statement from the Government.    

  • The power to recommend individuals be detained under the Mental Health Act could be implemented using one doctor’s opinion instead of two, if otherwise it would cause delay which would be harmful to patients. We hope that these temporary easements never have to be used. If they do, that is no reflection on people with mental health needs. Instead it is because this area of medicine is, rightly, very tightly regulated. 

This is about keeping people safe. This is not about singling out mental health patients, but unlike other areas, temporary legislative and regulatory changes are required to allow services to flex to ensure the appropriate care continues to be available in extremely challenging circumstances. 

 Local  Services

Oxfordshire and Buckinghamshire NHS trust 

  • They created helplines that will operate during the coronavirus pandemic to provide people with specialist mental health care as 111 receives an increasing number of COVID-19-related calls. 
  • They have trained mental health advisors that are able to offer on-the-spot advice and make sure people get the right care needed. 
  • people can call when they need advice about how to manage their symptoms, to find out when and where to get help and to access support from mental health professionals. 
  • During office hours, people who already use mental health services should contact services directly using the numbers in their care plan. 
  • Adults number to call the trust helpline is: 01865 904997. 
  • Children and young people number to call the trust helpline is: 01865 904998. 

Adult Mental Health Services in Buckinghamshire 

Healthy Minds  

  • They have updated their website to include a range of short videos and links that will help you look after yourself and your loved ones during the coronavirus pandemic 
  • These videos are designed to give you practical ideas on how to manage worries around COVID-19, while your own wellbeing and how to connect with others if you are feeling alone as a result of having to isolate yourself. 
  • phone lines are open: Monday to Thursday from 7.00am to 5.30pm and Friday from 7.00am to 5.00pm. 

Safe Haven  (Aylesbury and Wycombe)

  • Support for those experiencing a mental health crisis out-of-hours.

Samaritans (Adult and Children can use it) 

  • You can contact them around the clock on free telephone number: 116 123.
  • You can also email to them at: [email protected] They usually respond to emails within 24 hours.
  • They have gathered some resources including videos and tips to help your wellbeing during this time on their website.

 Child and Adolescent Mental Health Services in Buckinghamshire 

Young Minds 

  • They have tips, advice and guidance on where you can get support for your mental health during the coronavirus (COVID-19) pandemic. 
  • They Provides free, 24/7 crisis support across the UK if you are experiencing a mental health crisis. If you need urgent help text YM to 85258 and texts are answered by trained volunteers, with support from experienced clinical supervisors 
  • Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. 


  • They have tips, techniques, ideas, games and inspiration to support young people during the coronavirus (COVID-19) pandemic.  
  • If you’re under 19 you can confidentially call, email or chat online about any problem big or small. An email may be answer within a day, but sometimes it can take a little longer. 
  • You can call them on 0800 1111 for free and you’ll get through to a counsellor or you can have a 1-2-1 counsellor chat online.  

General practitioners  

  • During this exceptional COVID-19 emergency period, significant numbers of general practice, staff are unable to work from their normal GP practice base. 
  • If you have a GP appointment booked, you may switch to digital or telephone appointments. This is to minimise the spread of the virus to vulnerable patients and clinicians. 
  • If you have a face to face appointments you must maintaining social distancing, Avoiding touching your face with unwashed hands. Also use hand sanitiser and frequently wash your hands. 


  • Many pharmacies are currently still open and repeat prescriptions should be available as usual. 
  • Lots of pharmacies or pharmacy offer a home delivery service delivered right to your door but there may be a high demand for this service.  
  • Practices are being encouraged to put as many suitable patients on to electronic repeat dispensing as soon as they can, So contact your local GP to check. 
  • People with health conditions which require medication should ensure they have enough to see them through an isolation period (currently one to two weeks). 

 Additional list of organisations offering support